Terms and Conditions

Foreword

The following Terms and Conditions (hereafter called “T&C”) govern online sales (hereafter called “Product(s)”) concluded between, on the one hand, any adult and legally capable person residing in Metropolitan France, including Corsica (hereafter called “Customer(s)”), and, on the other hand, the company Hall Of Time (hereafter called “HALL OF TIME”), on the website www.halloftime.fr (hereafter called “Website”).

IMPORTANT: Any order placed on the website www.halloftime.fr implies the CUSTOMER’s unreserved acceptance of these general terms and conditions.
The T&C, as well as all the information related to the Products mentioned on the Website, are written in French.

These T&C apply to the exclusion of all other conditions.

The T&C constitute, together with the online order confirmation, the contractual documents opposable to the parties, to the exclusion of all other documents, leaflets, catalogues or photographs of the Products, which only have an indicative value.

The T&C are made available to the Customer on the Website, where they can be consulted directly. They are binding on the Customer who acknowledges, by ticking a box provided for this purpose, that they are aware of them and have accepted them before placing an order. Validation of the order through its confirmation implies acceptance by the Customer of the T&C in force on the day of the order, the conservation and reproduction of which are ensured by HALL OF TIME, in accordance with article 1127-2 of the French Civil Code.

HALL OF TIME may modify some of the provisions of its T&C. It is the Customer’s responsibility to read them before each order. These modifications are enforceable from the moment they are put online and cannot be applied to contracts concluded previously. Each purchase on the Website is therefore governed by the T&C in force at the time the order is placed, a copy of which dated to that day can be given to the Customer on request.

In the event that one of the clauses of these T&C is declared null and/or void, the other clauses shall nevertheless remain in full force and effect.

All commercial operations available on the Website are only valid for the Products sold on the said Website.

ARTICLE 1 – IDENTIFICATION OF HALL OF TIME

Registered office: HALL OF TIME is a single-member simplified joint-stock company with a capital of €5,000, whose registered office is located at 20 rue Francis Ponge and is registered in the “Registre du Commerce et des Sociétés de Besançon” (Besançon Trade and Companies Register) under number 882 115 553.

Internet host: Website hosted by the company O2Switch, whose head office is located at 222 Boulevard Gustave-Flaubert – 63000 Clermont-Ferrand, registered with the INPI under number 09 3 645 279. Telephone number: 04 44 44 60 40.

Customer service: You can contact customer service directly from the “contact” section of the Website or via email at the following address: contact@halloftime.fr

 

  1. DEFINITION

The terms used below have the following meaning in these Terms and Conditions:

“Customer” refers to the seller’s co-contractor, who guarantees to have the quality of consumer as defined by French law and jurisprudence. As such, it is expressly provided that the customer acts outside of any usual or commercial activity.

“Delivery” refers to the first presentation of the products ordered by the customer at the delivery address indicated when placing the order.

“Products” refers to all the products available on the Website.

“Territory” refers to Metropolitan France, including Corsica.

2. PURPOSE

These Terms and Conditions govern the sale by the seller to its customers of the products available on the Website (hereafter called “Products”), that the customer orders on the said Website, pays, and receives.

The customer is clearly informed and acknowledges that the Website is intended for consumers and that professionals must contact the seller’s sales department in order to benefit from separate contractual conditions.

3. ACCEPTANCE OF THE TERMS AND CONDITIONS

The customer must read these terms and conditions carefully and accept them before proceeding with the payment of an order placed on the Website.

The Terms and Conditions are referenced at the bottom of each of the website’s pages by means of a link and must be consulted before placing the order. The customer is invited to read carefully, download, print and keep a copy of the Terms and Conditions.

The seller advises the customer to read the Terms and Conditions for each new order, the latest version of these Terms and Conditions applies to any new order.

By clicking on the first “Order” button to place the order and then on the second to confirm the said order, the customer acknowledges having read, understood, and accepted the Terms and Conditions without limitation or condition.

4. OPENING AN ACCOUNT – PURCHASING PRODUCTS ON THE WEBSITE

In order to purchase a product, the customer must be at least 18 years old and have legal capacity.

The customer will be invited (if not registered) to open a customer account by completing the registration form available on the Website. The symbol (*) indicates the mandatory fields that must be completed for the customer’s order to be processed by the seller. Before opening an account, the customer must read and accept the data protection charter and the general terms of use accessible at the bottom of each of the Website’s pages via a hypertext link.

When registering, the customer can agree to receive promotional offers from the seller and/or its partners by ticking the box provided for this purpose.

Once registered, the customer can follow their order free of charge, at any time, by consulting their account on the Website. The customer can also check the status of their order and see whether it has been dispatched and delivered. Delivery tracking is done using the carrier’s online tracking tool.

Customers can also contact the seller’s sales department at any time via e-mail, at contact@halloftime.fr, in order to obtain information on the status of their order. The information that the customer provides to the seller when opening a customer account or placing an order must be complete, accurate, and up-to-date. The seller reserves the right to ask the customer to confirm, by any appropriate means, their identity, their eligibility, and the information provided.

5. ORDERS

5.1 Product characteristics

The seller endeavours to present as clearly as possible the main characteristics of the products (on the information sheets available on the Website) and the compulsory information that the customer must receive under the applicable law (in these Terms and Conditions). Consequently, the customer agrees to read them carefully before placing an order on the Website. The seller reserves the right to modify the selection of products available on the website, in particular according to constraints related to the suppliers. The photographs are presented for information purposes only and have no contractual value. Unless clearly stated otherwise on the website, all products sold by the seller are new and comply with current European legislation and the standards applicable in France.

5.2. Ordering procedure

Orders are placed directly on the Website. To place an order, the customer must follow the steps described below (please note, however, that depending on the customer’s starting page, the steps may differ slightly).

5.2.1. Product selection and purchase options

The customer must select the product(s) of their choice by clicking on the related product(s) and choosing the desired colour and quantity (up to X identical products can be purchased simultaneously). A description of the product (with the main characteristics of the products, etc.) will be provided on the Website. Once the product has been selected, the product is placed in the customer’s cart. The customer can add as many products as they wish to their cart.

5.2.2. Orders

Once the products have been selected and placed in the shopping cart, the customer must click on the cart and check that the contents of the order are correct.

If the customer has not yet done so, they will be invited to log in or register. Once the customer has validated the contents of the cart and logged in or registered, an automatically completed online form will be presented to the customer summarising the price, applicable taxes, and shipping charges.

Customers are asked to check the contents of their order (including the quantity and references of the products ordered, the billing address, the payment method, and the price) before clicking on the first “Confirm” button.

For products where multiple options are available, these specific references appear when the correct options have been selected. Orders placed must include all necessary information to properly process the order. The customer must also indicate the chosen delivery method by selecting it in the “Delivery” section of the website.

5.2.3. Acknowledgement of receipt

Once all the steps described above are completed, a page will appear on the Website to acknowledge receipt of the Customer’s order. A copy of the receipt will be sent automatically to the e-mail address provided by the Customer through the registration form. The seller does not send any order confirmation by post or fax.

5.2.4. Invoicing

During the ordering process, the customer must enter the required information for invoicing. The symbol (*) will indicate the required fields that must be completed by the customer for the seller to process the order. In particular, the customer must clearly indicate all information relating to the delivery, such as the exact delivery address, as well as any possible access code to the delivery address. The customer must then specify the chosen payment method and provide their credit card details before continuing with the order. Neither the order form that the customer draws up online, nor the acknowledgment of receipt of the order that the seller sends to the customer by e-mail constitutes an invoice. Regardless of the ordering or payment method used, the customer will receive the original invoice upon delivery of the products, inside the package. The seller will keep an electronic copy of each invoice.

5.3. Order date

The order date is the date on which the seller acknowledges online receipt of the order. The deadlines indicated on the Website start to run from this date only.

5.4. Prices

For all products, the customer will find on the Website prices displayed in euros all taxes included, as well as the applicable delivery fees (depending on the weight of the parcel, excluding packaging, the delivery address, and the carrier or chosen transport method).

The prices include the value-added tax (VAT) at the rate in effect on the order date. Any change in the applicable rate may affect the price of the products from the effective date of the new rate. The applicable VAT rate is expressed as a percentage of the value of the product sold.

The prices of the seller’s suppliers are subject to change. Consequently, the prices listed on the website may change. They may also be changed in the event of special offers or sales. The prices shown are valid, except for typographical errors. The applicable price is the one indicated on the website on the date when the customer placed the order.

5.5. Availability of the products

Depending on the relevant product, the seller applies a “just-in-time” inventory management. Therefore, depending on the case, the availability of the products depends on the supplier’s inventory. The seller undertakes to honour orders received on the website only within the limits of available supplies. The unavailability of a product is indicated on the product’s page.

Customers may also be informed by the seller when a product is restocked. In any case, if the unavailability was not indicated at the time of the order, the seller undertakes to inform the customer without delay in case the product is unavailable.

The seller may, at the customer’s request:

  • offer to ship all Products at once as soon as out-of-stock products are available again;
  • partially ship the available Products first, then ship the remainder of the order when the out-of-stock Products are available, provided that clear information is given about additional transportation costs that may be incurred;
  • offer an alternative product of equivalent quality and price, accepted by the Customer.

If the Customer decides to cancel the order for unavailable products, they will be reimbursed for all sums paid for the unavailable products, without delay and no later than thirty (30) days after the date of payment.

6. RIGHT OF WITHDRAWAL

The terms and conditions of the right of withdrawal are set out in the “withdrawal policy”, which is available in Appendix 1 and can be accessed at the bottom of each of the Website’s pages through a hypertext link.

6.1 – Withdrawal period

In accordance with the provisions of Article L.121-21 of the French Consumer Code, the Customer has a withdrawal period of fourteen (14) clear days, from the date of receipt of the ordered Product(s), to exercise their right of withdrawal without having to justify their decision or pay a penalty.

6.2 – Return costs

The Customer must pay the return cost of the Products to the Seller and will be responsible for their safe return.

6.3 – Standard withdrawal form

The Customer needs to fill in and transmit online, on the website, the standard withdrawal form shown in APPENDIX 2 of these T&C. HALL OF TIME will acknowledge receipt of the withdrawal without delay and on a durable medium. The Customer also has the option of sending a withdrawal request by post using the form attached in Appendix 1.

6.4 – Refund period and terms

Subject to compliance with the conditions indicated below, HALL OF TIME may defer reimbursement until the date of receipt of the returned Products or proof of shipment of the goods by the Customer.

The reimbursement made by HALL OF TIME in the context of the exercise of the right of withdrawal does not include the return costs of the products paid by the Customer, which do not constitute sums paid at the time of the order.

HALL OF TIME will refund the Customer via the same payment method used by the Customer when placing the returned order, unless the latter expressly agrees to use another payment method and in a way that the reimbursement does not generate costs for the Customer. No shipment upon reimbursement will be accepted, whatever the reason.

6.5 – Condition of the Products and deadline for return by the Customer

The exercise of the right of withdrawal is only possible for complete Products (packaging, accessories, instructions, etc.), returned in their original condition (including original packaging) with a copy of the invoice that includes the return number received via e-mail. Products returned incomplete, damaged, or soiled will not be accepted.

The Customer must return the products to HALL OF TIME within fourteen (14) days at the latest from the communication of their decision to withdraw. Products returned incomplete, damaged, or soiled by the Customer will not be taken back by HALL OF TIME

6.6 – Address for returning Products

All returns must be made to the following address:

Hall Of Time

20 rue Louis Aragon

25000 Besançon

FRANCE

7. Payment

7.1. Payment methods

The customer can pay for the purchased products on the Website in several ways. When choosing a payment method, the customer will be redirected to the secure payment processor website in order to make the payment. The customer guarantees the seller that they hold all the authorisations required to use the chosen method of payment. By communicating their credit card number, the customer authorises the website’s bank to debit the total amount of the order. The seller will take all necessary measures to guarantee the security and confidentiality of data transmitted online in the context of online payment on the website. All payment information provided on the website is transmitted to the website’s bank and is not processed on the seller’s website. The seller does not collect, store, or process the Customer’s bank card details. The seller does not charge the customer any higher fees than the cost of using the payment methods offered on the Website.

7.2. Date of payment

In the case of a one-off payment by credit card, the customer’s account will be debited by the payment processor as soon as the products are ordered on the website. In case of partial delivery, the total amount will be debited from the customer’s account at the earliest, when the first package is shipped. If the customer decides to cancel the order for unavailable products, the refund will be made in accordance with these Terms and Conditions.

7.3. Delay or refusal of payment

If the bank refuses to debit a card or other means of payment, the customer must contact customer service in order to pay the order with any other valid payment method. In the event that, for any reason whatsoever (opposition, refusal, or other), the transmission of the money owed by the customer proves to be impossible, the order will be cancelled and the sale automatically terminated.

8. PROOF AND ARCHIVING

Any contract concluded with the customer corresponding to an order of more than 120 euros including tax will be archived by the seller for a period of ten (10) years in accordance with Article L. 134-2 of the French Consumer Code. To access the contract, the customer may make a request by e-mail to contact@halloftime.fr. The customer acknowledges that the order procedure and these Terms and Conditions are concluded online and constitute an “electronic contract” between the customer and the seller. The seller agrees to archive this information in order to monitor transactions and to produce a copy of the contract at the customer’s request. Accordingly, the customer undertakes, in accordance with the principles governing electronic contracts under the law, not to call the contract into question merely because it has been electronically archived by the seller. In case of litigation, the seller will have the opportunity to prove that its electronic tracking system is reliable and that it guarantees the integrity of the transaction.

9. TRANSFER OF OWNERSHIP

The seller remains the owner of the delivered products until they are fully paid by the customer. The above provisions do not prevent the transfer to the customer, at the time of receipt by them, or by a third party designated by them other than the carrier, of the risk of loss or damage of the products subject to the property reserve, as well as the risk of damage which they may cause.

10. DELIVERY

10.1 – General information

Products purchased on the website are delivered in Metropolitan France only (including Corsica), to the delivery address indicated by the Customer during the ordering process.

10.2 – Delivery times

All delivery times are calculated in working days (Monday to Friday, excluding public holidays). The timescales indicated are average times and correspond to the time required to process, prepare, and send your order.

Delivery will be made by the carrier, within an average of two (2) working days and not exceeding five (5) working days (subject to stock availability) from the order confirmation sent by e-mail.

However, due to the epidemic of COVID-19, the delivery times may be extended.

10.3 – Difficulties related to delivery

In the event of an incomplete or wrong address, refusal of the package by the recipient, or lack of information leading to the impossibility of delivering the Product to the recipient in time, HALL OF TIME cannot be held responsible for the failure to respect the indicated delivery timescale. If this lack of information leads to a second presentation to the recipient, HALL OF TIME will be entitled to ask the Customer to pay the costs corresponding to this second delivery. In case of absence of the recipient, HALL OF TIME cannot be held responsible for the final quality of the delivery.

10.4 NOT RECEIVED OR INCOMPLETE PACKAGES

Return policy for packages claimed as not received or incomplete:

Please check on receipt that your order is complete and attach photos of the box and its contents if it is not. Specify any detail indicating theft: package filled with aluminium foil, tape replaced by the post office tape, empty boxes, etc.

Please enquire about the item at your local post office first, before contacting our Customer Service.

After these verifications, a claim will be made to the carrier and a reply will be given to the customer within ten (10) days.

11. PACKAGING

The products will be packaged in accordance with current transportation standards, in order to guarantee maximum protection for the products during delivery. Customers agree to comply with the same standards when returning products.

12. WARRANTY

Please note that the warranty conditions apply to the product as it is when leaving our manufacturing workshop. Any physical modification (changing the micro SD, dismantling the box or the controller, etc.) or modification of the system, such as changing the system settings as specified in the user manual, will cancel your warranty.

12.1. Contractual warranty

The seller guarantees that all the products purchased on the Website will be free of manufacturing or material defects, as part of normal use, for thirty (30) days from the purchase date on the Website.

This limited warranty extends to the original buyer only, is non-transferable, excludes all accessories, and is only valid in the country of original purchase.

This limited warranty only covers manufacturing and material defects under ordinary consumer use and does not apply in the event of damage to the product resulting from degradation, tearing, accident, misuse, abuse, neglect, damage caused by sand or liquids, shock, or improper storage.

The customer should first contact the seller by e-mail at contact@halloftime.fr with the invoice number and contact details.

The seller will contact the customer, who must then return the defective product in its original packaging with all original documents at their own expense.

The seller will inspect the returned product. If after inspection by the seller, and provided that the defect occurred in normal use within one month from the date of original purchase, the product turns out to be defective, the seller will repair the product or replace any defective product or part with a new or repaired product or part.

The exchanged product is covered by this warranty for the remainder of the original product warranty period. In the event that a replacement or repair is not possible, the seller undertakes to refund the price of the product within sixty (60) days from the moment of receipt of the returned product and in exchange for the return of the product by the customer to the following address: 20 rue Francis Ponge – 25000 Besançon – France.

12.2 Guarantee of conformity

In accordance with the applicable legal provisions, the above contractual guarantee does not deprive the customer of the legal guarantee provided by the French Consumer Code and Civil Code in the articles described below. The seller is obliged to deliver a product in accordance with the contract and must respond to existing compliance defects at the time of delivery.

The seller shall also be liable for any non-compliance resulting from the packaging, the assembly instructions, or the installation when it has been assigned to him by the contract or has been carried out under his responsibility.

To comply with the contract, the product must be fit for the expected use of a similar good, correspond to the written description given by the seller on the website, and have the qualities that a buyer may legitimately expect from public statements made by the seller, the manufacturer, or his representative, including in advertisements and on labels.

All photos shown are for information purposes only and have no contractual value. The action resulting from non-compliance can be made within one (1) year from the delivery of the product. In the event of non-compliance, the customer may request the replacement or repair of the product, at their choice. However, if the cost of the customer’s choice is clearly disproportionate to the other option, taking into account the value of the product or the importance of the defect, the seller may proceed with a refund, without following the option chosen by the customer. In the event that a replacement or repair is impossible, the seller undertakes to refund the price of the product within 30 days of receipt of the returned product and in exchange for the return of the product, by the customer, to the following address: 20 rue Francis Ponge – 25000 Besançon.

12.3 Guarantee for hidden defects

The seller is bound by the guarantee for hidden defects in the product sold, which make it unfit for the intended use, or which reduce this use to such an extent that the customer would not have acquired it, or would only have paid a lower price for it, if they had known about them.

This guarantee allows the customer who can prove the existence of a hidden defect to choose between the refund of the product price if it is returned and the refund of part of its price, if the product is not returned. In the event that a replacement or repair is impossible, the seller undertakes to refund the price of the product within thirty (30) days of receipt of the returned product and in exchange for the return of the product, by the customer, to the following address: 20 rue Francis Ponge – 25000 Besançon – France. The action resulting from hidden defects must be carried out by the customer within one (1) month of the discovery of the defect.

13. LIABILITY

The seller will be responsible for direct damages caused to the customer as a result of ordering or purchasing products on the website. The seller does not control websites that are directly or indirectly linked to its website. Consequently, it excludes all liability for the information published on these websites. Links to third party websites are provided for information purposes only and no guarantee is given as to their content.

14. PERSONAL DATA

The seller collects personal data about its Customers on the website, including through the use of cookies. Customers may disable cookies by following the instructions provided by their browser. The data collected by the seller is used to process orders placed on the website, manage the Customer’s account, analyse orders, combat credit card fraud, and, if the Customer has chosen this option, send the Customer commercial prospecting mail, newsletters, promotional offers, and/or information on special sales, unless the Customer no longer wishes to receive such communications from the seller.

Customer data is stored securely in the seller’s database and servers in accordance with its declaration to the CNIL, for the purposes of the contract, its execution, and in compliance with the law. Customers can unsubscribe at any time by accessing their account or by clicking on the hyperlink provided for this purpose at the bottom of each offer received via e-mail.

All or part of the customer data may be shared with the seller’s service providers involved in the order process. For commercial purposes, the seller may share the customer’s name and contact details with its commercial partners, provided that the customer has given their prior consent when registering on the website. The seller will specifically ask customers if they wish their personal data to be disclosed. Customers may change their mind at any time on the website or by contacting the seller. The seller may also ask its customers if they wish to receive commercial solicitations from its partners. Customers have the right to access, rectify, oppose (for legitimate reasons), and delete their personal data. They may exercise this right by sending an e-mail to contact@halloftime.fr or by sending a letter to Hall Of Time, 20 rue Francis Ponge – 25000 Besançon, France. It is specified that the customer must be able to prove their identity, either by scanning an identity document or by sending the seller a photocopy of their identity document.

15. COMPLAINTS

The seller provides the customers with a “Customer Telephone Service” at the following number: 06 50 02 05 24 (not surcharged). Any written complaint from the customer must be sent to the following address: Hall Of Time, 20 rue Francis Ponge – 25000 Besançon, France.

16. INTELLECTUAL PROPERTY

All the visual and audio elements of the website, including the underlying technology used, are protected by copyright, trademark, and/or patent law. These elements are the exclusive property of the seller. Anyone who publishes a website and wishes to create a direct hypertext link to the website must request the seller’s authorization in writing. This authorisation from the seller will in no case be granted definitively. This link must be removed at the request of the seller. Hyperlinks to the website using techniques such as framing or in-line linking are strictly prohibited.

17. VALIDITY OF THE TERMS AND CONDITIONS

Any modification of the legislation or regulations in force, or any decision of a competent court invalidating one or more clauses of these Terms and Conditions shall not affect the validity of these Terms and Conditions. Such a change or decision does not allow customers to disregard these Terms and Conditions. Any conditions not expressly dealt with herein shall be governed in accordance with the use of the retail sector, for companies whose registered office is located in France.

18. MODIFICATION OF THE TERMS AND CONDITIONS

These Terms and Conditions apply to all purchases made on the website, as long as the website is available. The Terms and Conditions are accurately dated and may be modified and updated by the seller at any time. The applicable Terms and Conditions are those in force at the time of the order. Changes to the Terms and Conditions will not apply to products already purchased.

19. CONFERRAL OF JURISDICTION AND APPLICABLE LAW

The present Terms and Conditions, as well as the relations between the customer and the seller, are governed by French law. Only the French courts shall be competent in the event of a dispute.

APPENDIX 1:

WITHDRAWAL POLICY

The customer has, in principle, the right to withdraw from this contract within fourteen (14) days without providing any reason.

Withdrawal period:

The withdrawal period expires seven (7) calendar days after the day on which the customer, or a third party other than the carrier and designated by the customer, takes physical possession of the goods. If the customer’s order consists of several goods and if these goods are delivered separately, the withdrawal period expires seven (7) days after the day on which the customer, or a third party other than the carrier and designated by the customer, takes physical possession of the last good. Notification of the right of withdrawal: To exercise the right of withdrawal, the customer must notify their decision to withdraw from this contract by means of an unambiguous statement to : Hall Of Time, 20 rue Francis Ponge – Besançon – France or contact@halloftime.fr.

Withdrawal form template

The seller gives the customer the option to complete and submit the withdrawal form template (referred to in Appendix I of Directive 2011/83/EU of the European Parliament and of the Council of the 25th of October 2011 on consumer rights) online at www.halloftime.fr. If the customer uses this option, the seller will send them an acknowledgement of receipt of the withdrawal, on a durable medium, without delay. In order for the withdrawal period to be respected, the customer must send their communication concerning the exercise of the right of withdrawal before the expiration of the withdrawal period.

A contribution to the postage costs of 5 euros is required when using the return portal.

Effects of withdrawal:

In the event that the customer withdraws from this contract, the seller undertakes to refund all payments received from the customer (with the exception of any additional costs arising from the fact that the customer has chosen a method of delivery other than the cheaper standard method of delivery offered by the seller) without undue delay and, in any event, no later than fourteen (14) days from the date on which the customer informed the seller of their decision to withdraw from this contract. The seller will make the refund using the same payment method that the customer used for the initial transaction, unless the customer expressly agrees to a different payment method. In any case, this refund will not generate any costs for the customer. The seller may defer the refund until receipt of the goods or until the customer has provided proof of shipment of the goods, whichever comes first.

Terms of return: The customer must, without undue delay and, in any event, no later than fourteen (14) days after communication of their decision to withdraw from this contract, return the goods to Hall Of Time: 20 rue Francis Ponge – 25000 Besançon – France. This period is deemed to have been respected if the customer returns the goods before the fourteen-day period has expired.

Return costs: The customer shall bear the direct costs of returning the goods.

Condition of the returned goods: The customer is only responsible for the depreciation of the goods resulting from the handling other than what is necessary to establish the nature, characteristics, and proper functioning of the goods.

Delivery zone: The products offered can only be delivered within the territory. It is not possible to place an order for any delivery address located outside this territory.

The products are shipped to the delivery address(es) that the customer has indicated during the ordering process.

Shipping time: Every morning, from Monday to Friday, a status of the orders placed online on the website is established. The seller will process all orders placed until the order status is established the following day.

A notification email will be sent automatically to the customer when the products are dispatched, provided that the indicated email address in the registration form is correct.

Delivery times & costs: During the ordering process, the seller indicates to the customer the possible delivery times and shipping options for the purchased products.

The shipping costs are calculated based on the delivery method. The amount of these costs will be payable by the customer in addition to the price of the purchased products.

Delivery times and costs are detailed on the website. Delivery methods: the parcel will be delivered to the customer in simple or registered parcel depending on the selected products.

In case of absence, a calling card notice will be left to the Customer, in order to allow them to go and collect their parcel at the post office.

Delivery problems: The customer is informed of the delivery date when they choose the carrier, at the end of the online ordering procedure, before confirming the order. In the event that the seller does not deliver the goods on the agreed date, the customer shall instruct the seller, by means of a durable medium of communication, to deliver the products within an additional period of time, which shall be appropriate to the circumstances.

In any event, the seller undertakes to deliver the products within thirty (30) calendar days of the conclusion of the contract. If the seller does not comply with its obligation to deliver the goods within the additional specified time, or within the period of thirty (30) calendar days from the conclusion of the contract, the customer has the right to terminate the contract.

The customer may inform the seller of their decision to terminate the contract by sending a registered letter with acknowledgement of receipt to the following address: Hall Of Time, 20 rue Francis Ponge- 25000 Besançon – France.

The seller will, without undue delay after receipt of the letter of cancellation, refund the total amount paid for the products, including taxes and delivery fees, to the customer via the same payment method used by the customer to purchase the products.

Appendix on the use of ROMS (game files)

The included ROMS (game files) are not included in the cost of our services. The payment only covers configuration services and hardware. By paying for our services, you declare that you are in possession of the original games. You agree and give permission to only download, install, and configure your console for any ROMS sets that may be found on www.emuparadise.me for your own research purposes or to have a backup of the original games already in your possession in case of loss or wear and tear. In addition, by paying for our services, you agree to abide by the terms of use found at www.emuparadise.me/dmca.php.

All ROMS come from www.emuparadise.me. Game files are only provided for research purposes or if you physically own the original game so that you are legally entitled to own a copy in case of loss or wear.

The game files are provided and declared to download on your behalf and only for research purposes, or to have a backup of the original games already in your possession in case of loss or wear and tear.

Once you have completed your research or no longer use the game files, you are required to immediately remove all sets of ROMS (downloaded game files) and provide permission on www.emuparadise.me.

Our services are non-profit, but are simply provided by an avid gamer. We only charge for the cost of the hardware and the time spent setting up the consoles.

We sell our labour, the price of the hardware and the price of the SD cards. The games are uploaded free of charge and are under no circumstances the subject to any fraudulent monetization on the rights holders and copyrights.

We are not responsible for any damage, problems, errors, or malfunctions that may result from the use of our services. All our services are for private use. We do not take responsibility if they are used for commercial purposes. Otherwise, please do not use our services. You assume full responsibility for the use of ROMS (game files) in the event that you do not have them in your possession. We would like to make it clear that we are not responsible for the use of unlicensed ROMS by anyone who downloads or purchases our services (consoles).

ANNEX 2: STANDARD WITHDRAWAL FORM

(Please complete and return this form only if you wish to withdraw from the contract)

To Hall Of Time, 6 rue Louis Aragon, 25000 Besançon :

I/We (*) hereby give notice that I/We (*) withdraw from my/our (*) contract of sale of the following goods (*):

Ordered on (*)/received on (*) :

Name of Customer(s) :

Address of Customer(s) :

Signature of the Customer(s) (only if this form is notified on paper) :

Date :

(*) Cross out the unnecessary words.

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